To the Dominos delivery driver

To the Dominos delivery driver

This is a letter to the Dominos delivery driver who caused my son to come off his bike.

Yes you, how blooming dare you, how dare you cause my son to come flying off his bike and then drive off. You blooming drove off leaving a 13-year-old boy laying in the road shaken, scared and injured. There was a witness who saw it happen, luckily enough she was a nice enough lady to have stopped and see if he was ok, she done what YOU should have.

How blooming dare you do that, you saw my son in the road yet you still kept on going, driving towards him causing the accident, what kind of person does that?

WHY?

Why did you not stop?

Why did you not check he was ok?

Why leave him lying in the road?

Why not call for an ambulance?

Why did you still carry on going when my son was in the road?

Why did you not report you had caused a road accident……..Because you did?

Why, why not do the right thing?

What makes me even more angry is when I phoned your branch to report this to your so-called manager she didn’t even ask for any personal details, she never asked where or what time it happened, she never asked if I’d like to make a formal complaint or anything. The manager just said to me “I will speak to the drivers and make them aware that it is not on”………Excuse me but WHAT! should you not already know? she then went on to have the cheek to say to me “what more do you want me to do” HELLO women your job would be nice, take details, ask if my son is ok, offer me a number or email address to make a formal complaint surely these are the basics to good management and show that Dominos actually do care about the pubilc and customers.

Dominos do you actually care? do you have procedures in place for complaints? if so why was this not put into practice yesterday? yes I am going to escalate this matter.

My son by the way ended up paying a visit to the hospital, as a result of your poor driving my poor son now has damage to his Trapezius muscle, pains in his arm, leg and lower back. He is also suffering from shock and being sick along with bad headaches so hope your feeling very proud of yourself.

I can safely say “I WILL NOT BE SEEN BUYING FROM DOMINOS EVER AGAIN”.

My son was shaken up, scared and left, sorry but this is disgusting. We phone in to report it and get no help. This matter has now been reported to the police who are now dealing with it.

Yours sincerely 

A very angry mum

 

 

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